Every time I come back from a conference, I’ve gotten into the habit of capturing key messages or ideas on one page that I hang in my cubicle. Usually it’s practical tips on how to be a more effective communicator.
This time, as I looked at my notes I realized the messages that resonated with me the most went beyond what I do for a living, so I thought I’d share them with you.
“We all need to be heard as humans, but there is a huge difference in who gets heard.”
“Don’t go into every conversation thinking what you will teach, go in thinking what you will learn.”
“Stop repeating yourself—you’re just training people not to listen”
“Stop sharing everything you know in your head”
“We should aspire for progress over perfection. If you’re not sure if something is good enough, ask yourself the question ‘Is this something only I would notice or care about?”
“Beware of HIPPOs: the highest paid person’s opinion in the room”
“Never be constrained by your role”
I’ll add my personal favourite, “No stupid rules”. This week’s #HappyAct is to create your own Coles’ notes to live by. What would be on your sheet of paper?