Seven ways living through the year of COVID is like an episode of WKRP in Cincinatti

It’s been a weird year, a year where sometimes it feels like we’re living in a bad sitcom or reality show.

One of my favourite TV shows growing up was WKRP in Cincinnati, which aired from 1978 to 1982 for four seasons. The show centred around a zany cast of characters who worked at an easy-listening-turned-rock-and-roll radio station in Cincinnati. Here’s how living through the year of COVID has been like a WKRP episode:

  1. Walking with our heads down, following arrows on floors, just like the radio station gang did in The Baby episode as they tried to find the hospital room where their boss’s wife was delivering their first baby. “Follow the blue line until it crosses the green line, take the green line until it crosses the yellow, then turn left.” In one scene, DJ Johnny Fever follows the lines with his head down and walks in a complete circle, ending up right where he started. Venus, who’s a germaphobe, sniffs the air when he enters the hospital, then covers his mouth with a handkerchief.
  2. Drawing imaginary lines around our workspaces working from home and creating imaginary office doors like neurotic news reporter Les Nessman did to make smaltzy salesman HerbTalerk respect his office space in this classic episode.
  3. Venus FlyTrap was one of the more serious characters on the show with actor Tim Reid playing the nighttime DJ. The series tackled important issues that resonate today. In this clip, former schoolteacher Venus teaches a young black man about atoms using street lingo. In another episode, after getting angry at Venus for going out with his sister, program manager Andy overcompensates to prove he isn’t racist. In the third season, Venus is tempted to take another job, but later learns it’s a station that plays automated music and they only want him as a token hire.
  4. Herb Tarlek, the station’s only sales guy was portrayed as a loveable buffoon, but with the occasional smart insight. In one episode, Herb said, “You should never take advice from a crazy person.” He could have been talking about Donald Trump.
  5. Daytime DJ Johnny Fever was one of the most popular characters on the show. He called himself “the doctor” prescribing rock and roll to heal what ails us. His lines could be an anthem for 2020. “We ALL in critical condition babies, but you can tell me where it hurts, ’cause I got the healing prescription here from the big ‘KRP musical medicine cabinet! Now I am talking about your 50,000-watt intensive CARE unit, babies! So just sit right down, relax, open your ears REAL wide and say “Give it to me straight, doctor, I can take it!” Watch this compilation of Johnny’s best moments.
  6. One of my all-time favourite episodes was when Johnny and Venus agreed to take an on-air alcohol test to raise awareness about the dangers of drinking. While Venus starts slurring his words and getting tipsy after two or three drinks, Johnny’s reflexes improve and he becomes more clear-headed and coherent after each drink. That’s been my response to the year of COVID —just keep drinking and things will become more clear.
  7. Thanksgiving is coming. Check out this hilarious news report of Les Nessman reporting live on the scene when the radio station released live turkeys over a shopping mall as a holiday promotion stunt gone awry. “As God is my witness, I thought turkeys could fly!”

These lyrics from the show’s theme song say it all,

Memories help me hide my lonesome feelin’
Far away from you and feelin’ low
It’s gettin’ late my friend, I miss you so
Take good care of you, I’ve gotta go

Did Les Nessman have it right? My ideal office of the future

Les Nessman fake door sign

I’ve been watching with interest the discussion online about ideal office space and I’ve come to the conclusion Les Nessman had it right.

You may recall the classic episode from the 70s show WKRP in Cincinnati, where news director Les Nessman draws imaginary lines around where his office door should be and asks the rest of the office to respect his space.

There’s been a huge shift in the past five years to open, collaborative workstations.

The idea behind these workspaces was noble. Force people out of their offices and workstations, and you’ll foster collaboration, drive innovation and break down silos.

But as the saying goes, the road to hell is paved with good intentions, and most employees who work in these cattle stalls report being unhappier at work and less productive.

They say noise levels and lack of privacy make it hard to concentrate and do “heads down” work and god forbid you try to have a conference call or hangout with someone. I was reading an article the other day where one employee said it’s actually hurt collaboration in their company, because most people now wear headphones all day and don’t talk to each other.

I have friends that work in some companies where they don’t even have a workstation any more. There is a space for their team and transient workstations for the days they are working in the office.

Now some may say, what’s the big deal, sounds great. People are working from home, they don’t need regular workspace. So what if it’s noisy?

Others say it is a big deal and we need to come up with a new approach that will achieve the original goals of openness and collaboration, but address the needs of modern work. I saw a design last week that had bizarre small desks that could move and looked like a honeycomb. It made me think of a hamster wheel. No thanks.

You see the problem is many of these so-called “experts” who are designing modern workspaces are overlooking some very basic realities and needs of office workers today.

The first is the importance of natural light. Number two is addressing the plague affecting office workers of the 21st century: inactivity. The third goes back to where I started this blog, Les Nessman and Maslow’s hierarchy of needs which states people by nature need to satisfy their physiological needs first (eating, drinking, shelter), then feel safe. It’s tough to feel safe in open workplaces.

So it got me to thinking if I could design my ideal work space, what would it look like.

Everyone would still have a desk or place to work with natural light. You’d sit in pods of four or maybe six with people you like. The pods would have chairs that are like ultramatic beds. Push a button and you are sitting up, or recline for casual conversation. When you didn’t want to chat anymore, you’d push a button and sound-proof glass would come up and you turn your chair like you’re on the Voice, and presto, you have peace and quiet for concentrated work.

There’d still be open, airy spaces where you could chat, have a quick meeting or just take a break. In every pod, or maybe in a separate area, there would be treadmills and exercise bikes fully wired so you could participate in a meeting or listen to a webinar while getting exercise.

There would be a Dog Café where you could bring your dog to work and visit with them over coffee or take them out for a walk at lunch. It would be street level and become a tourist attraction—people would come from miles to see the dogs in the window.

And last but not least, there would be a beer fridge and free beer for everyone on Friday afternoons.

Yes, that workplace of the future would make me happy.