Find your happiness sweetspot in 2026

sign saying The Happiness Sweetspot

It’s a New Year and as always, I wish you my loyal readers, much joy, success and most of all happiness in 2026.

One thing I’ve learned after blogging about happiness for more than a decade is we don’t always know what we want or need to do to be happier. We get caught up in the daily hamster wheel of cooking, cleaning, going to work, taking our kids to activities or rushing out to our own commitments leaving us feeling drained, exhausted and defeated. Or worse, we suffer from a general malaise, where it’s hard to see the happy in our lives.

So in the spirit of the eternal optimism a new year brings, here is a simple little exercise to help you discover what actions to take this year to be happier. I call it the Happiness Sweetspot Table.

  1. On a blank sheet of paper or in a spreadsheet, make a table with six columns across the top. In the first three columns, write
    • Things that make me happy
    • Importance (on a scale from 1-5, 5 being most important to you)
    • Frequency (on a scale from 1-5, 5 being you do them frequently and 1 being you do them rarely)
  2. In the next three columns, do the same for Things that make me unhappy
  3. Start filling out the Things that make me happy and Things that make me unhappy columns. Examples could include playing a favourite sport, spending time with friends, spending time in nature, playing guitar, etc. Try to be specific as possible. Examples of things that make you unhappy could include commuting, eating alone, cleaning the house, a volunteer commitment, etc.
  4. Next, rank how important and how frequently you do each activity on a scale from 1-5.
  5. Multiply the importance and frequency columns to get a total score for each activity.
  6. Add one final column at the end called “Things I’ve Always Wanted to Do/Try but never made time for”.
  7. Analyze your list. Your table should look something like this.
Table ranking things that make you happy

Here are some questions to ask yourself:

  1. What items received the highest score on the unhappy list and how can you reduce or eliminate them? For instance, if you hate cleaning the house, can you lighten up on the cleaning or afford a housekeeper once a month?
  2. What items on your happy list did you rank highest for importance but lowest for frequency. How can you make time for these going forward?
  3. What surprised you?
  4. What items did you add to the things you’ve always wanted to do but never made time for? What’s stopping you?

Try to be introspective and as brutally honest with yourself. While we all enjoy watching Netflix, ask yourself does it truly make you happy, or is it just a default for something to do on a cold winter night? If it doesn’t make you happy or unhappy, leave it off the list. The goal is to identify the things in your life that give you the most joy and fulfillment and the things that are acting as a drag on your happiness.

Of course, it isn’t an exact science. If you ranked “playing golf” as a 5 for importance, but 1 for frequency because it’s January, for an overall score of 5, that may not reflect how much golf makes you happy. Feel free to adjust the numbers, but also maybe think outside the box. Play some indoor golf this month, or book a golf trip if you can afford it.

Finally, identify two to three specific actions you can take this year to do more of what makes you happy, and less of what makes you unhappy. For instance, if you discovered that eating alone makes you unhappy and you eat alone seven nights a week, see if any of your friends are interested in starting a rotating potluck supper night one night a week, or suggest meeting a friend in the park for lunch once the weather gets nice.

This week’s #HappyAct is to discover your happiness sweetspots. May 2026 be your happiest year yet.

The top ten HappyActs of 2025

In compiling this annual list, I noticed a distinct trend this year: macro events influencing my weekly thoughts on happiness. It’s understandable. In a year dominated by Trump, the wars in Gaza and the Ukraine, not to mention all the political shenanigans here in Canada, it was hard to escape the events shaping our times that penetrated our consciousness and impacted our happiness this year.

Here’s the top 10 HappyActs of 2025 (plus a bonus one, because it’s 11, one better):

10: A letter to my American friends: when I wrote this post back on February 16, 2025, it was the early days of Trump. Little did we know just how bad it would get. Still real, still relevant, and my most-read blog post of last year.

9: Golden happiness: the story of the napalm girl. When I attended a talk by Kim Phuc earlier this fall (pictured above), I expected to hear about the horrors of war and importance of peace. What I didn’t expect was to hear a survivor’s inspirational philosophy on faith, happiness and forgiveness.

8: Reflections on life and happiness from my Tanzanian philosopher friend: leave it to my friend Fulgence to keep us grounded with his positive outlook on life

On the human condition

7. Humans by nature are social beings, yet moments of solitude can restore the soul. In my blog posts, Battling the epidemic of loneliness and Spend time in solitude, I explore the dichotomy of the human condition: when to be with others, and when to be alone.

6. It’s okay to be sad: a good reminder in a world hyper-focused on mental health

If you’re looking for a New Year’s resolution for 2026

5. Hit delete: in this post I ask people, if you could delete one thing in your life to be happier, what would it be? I had some interesting responses online, including religion (the source of many conflicts), the internet, and WWW!

4. Learn when to say yes and no: one of the greatest skills in life is to learn when to say yes and when to say no.

3. Never lose faith: true on every level, whether it’s the state of the world, having faith in others, your team, or yourself

And in case you need a smile

2. Blame it on your kids

1. A funny thing happened on the way to my improv class: ever thought of trying improv? Guest blogger Jon Begg shares what happens when a bus hits a polar bear in his class.

That’s it! Happy reading. Here’s hoping 2026 brings more sanity, compassion and happiness into the world. Happy New Year everyone!

Spend time in solitude

Book cover of The Stranger in the Woods by Michael Finkel

How long could you go without talking to another human being and be happy?

I’ve been thinking about this question after finishing a fascinating read, The Stranger in the Woods, the Extraordinary Story of the Last True Hermit by Michael Finkel.

It’s the story of Christopher Knight, an average guy who at the age of 26, decided to live in the Maine woods on his own and didn’t talk or interact with another human being for the next 27 years.

He didn’t create art, he never kept a journal, he didn’t even talk to himself. He just spent his days in his clearing (the guy didn’t even have a cabin) surviving and existing.

Knight was never lonely during his time in the woods. He would sometimes read or listen to the radio, but spent the majority of his free time sitting in a lawn chair “in quiet contemplation” thinking about wherever his mind went. He claimed he was never bored and didn’t understand the concept of boredom. Boredom only applied to people “who felt they had to be doing something all the time.”

In considering Knight’s motives, Finkel explores various ancient beliefs and customs centred around living a life of solitude.

The first great literary work about solitude was written by a hermit protestor Lao-tzu in the sixth century. In Tao Te Ching, Lao-tzu wrote 81 verses about the pleasure of forsaking society and living in harmony with the seasons. Lao-tzu believed that only through retreat rather than pursuit, through inaction, rather than action, that we acquire wisdom and peace.

Finkel quotes the eighteenth-century philosopher Jean-Jacques Rousseau. “I have become solitary because to me the most desolate solitude seems preferable to the society of wicked men which is nourished only in betrayals and hatred.”

Carl Jung said that only an introvert could see the “unfathomable stupidity of man.” Sartre wrote “Hell is other people.”

Herman Melville who wrote Moby Dick withdrew from public life for 30 years. He wrote, “All profound things are preceded and attended by Silence.”

The greatest philosopher of all time, Dave says, “I prefer to spend my time with dogs than people.”

Knight related to the Greek philosophy of stoicism that held self-control and harmonious existence with nature constituted a virtuous life and you must endure hardship without complaint.

He also felt a kinship with Socrates who said, “Beware the barrenness of a busy life. You become free not when you fulfill your desires, but by eliminating desire. Those with less become content; those with more become confused.”

So what learnings can we take away from these philosophies and Knight’s experience? I’m not suggesting we turn our back on society, but perhaps we can experience a greater peace, stillness and happiness by seeking moments of solitude.

I asked at the start how many days can you go without speaking to another soul? I’ve learned for me the answer is three days. I can spend three days quietly at home, at peace in nature and be happy. After three days, I seek human interaction and connection and will reach out to friends or plan some social activity.

I have blogged before about the epidemic of loneliness. It’s important to delineate between being alone and being lonely.

Solitude when chosen, can be bliss, but when it is forced upon mankind, it can be torturous and is still to this day one of the great punishments inflicted on people.

Finkel makes this point in the book, quoting US Senator John McCain who spent more than five years as a prisoner of war in Vietnam, two of them alone. McCain described his experience as “awful. It crushes your spirit. The onset of despair is immediate.”

Solitude must be a choice.

It seems only fitting to bestow the final words to Knight: “If you like solitude, you are never alone. What I miss most in the woods is somewhere in between quiet and solitude. What I miss most is stillness.”

“Solitude bestows an increase in something valuable…Solitude increased my perception. But here’s the tricky thing: when I applied my increased perception to myself, I lost my identity. There was no audience, no one to perform for. There was no need to define myself. I became irrelevant.”

His isolation felt like a communion. “My desires dropped away. I didn’t long for anything. I didn’t even have a name. To put it romantically, I was completely free.”

This week’s #HappyAct is to experience solitude. Be happy and be free.

Leave a comment: how many minutes, hours or days could you go without talking to someone?

Take the Finnish Masterclass on happiness

Wilderness guide Petri Kokkonen, one of the instructors

It’s 10 degrees and raining right now in Finland, and yet those crazy Finns are all probably happily curled up inside in their cozy houses in front of a roaring fire with their thick, brightly-coloured woolen socks, sipping a cup of hot coffee or glogi.

Finland has been named the happiest country in the world for the last eight consecutive years in a row, according to the World Happiness Report.

Now you too can channel your inner finn and learn the Finnish methods of happiness by taking Finland’s free Masterclass of Happiness course online this fall.

After watching five online videos narrated by expert coaches on four central themes, you’ll be tasked with an assignment. The four central themes are connection to nature, health and balance, design and the everyday, and food and wellbeing.

After you complete each lesson, you’ll receive a certificate.

To give you a flavour of what to expect, in the first lesson, Petri Kokkonen, a wilderness guide who lives in the remote Vätsäri region, will help you experience the peace and tranquility of nature in daily life and help you become one with nature.

In the segment on design, design professional Taina Snellman-Langenskiöld talks about how much our homes and the spaces we visit affect our well-being.

Full disclosure: this course and site is run by Visit Finland, the country’s tourism operator and it will suggest how you can further your happiness journey with travel suggestions at the end. I became aware of it when they ran a contest the first year it was offered and held in person in Finland. The success of the course and contest made Visit Finland realize they were on to something, and they made it available to everyone online. Now the tagline “Visit Finland—the happiness country in the world” features predominantly in their advertising.

This week’s #HappyAct is to find your inner Finn and take the Masterclass in Happiness.

Related: Read about hygge, the ancient Danish tradition of creating a warm atmosphere to relax in with friends and family.

Fake it til you make it

Cartoon with four ducks and a rubber duckie saying Fake it til you make it

Dave asked me a funny question the other day. He asked what my followers are called.

Gaga has her little monsters. Taylor Swift has her Swifties.

Now I realize my little blog isn’t exactly on the same scale as these music legends, but it got me to thinking my followers deserve a moniker too, so I’ve decided to call you, my loyal readers, The Happy Actors.

There is something to be said for faking it til you make it, or in this case, pretending to be happy to achieve happiness.

In fact, in response to last week’s blog on what people’s personal mantras were, a friend of mine who was away replied hers was “Fake it til you make it”. She said,You probably know more than you give yourself credit for. At work, in other situations, smile and give it your best shot and you’ll probably do just fine!”

I believe the same applies to happiness to an extent. If you pretend you’re happy, you are far more likely to achieve happiness.

Here’s my theory. When we pretend we’re happy, our mood is lighter and our brain is tricked into seeing things in a more positive light. We are apt to be open to new things, and take in the beauty and goodness around us. Through this mindset and our actions, we become happier.

American philosopher and psychologist William James first propounded this theory in the late 1800s, believing that our behaviours create our emotions. Known as the theory of pragmatism, it touts that the practical consequences of ideas and actions evolve through our experiences and interactions with the world. Truths are not fixed, and through our actions, we can find meaning and happiness if we choose.

This week’s #HappyAct is to conduct a little experiment: on a day when you might be feeling a bit down, pretend for the whole day you’re happy, then report back on whether you actually felt happier or had a happy day.

Until next time my Happy Actors.

A funny thing happened on the way to my improv class

Group of people from improv class

Special guest post by Jon Begg

Our bus hit a polar bear. Someone was giving the bear CPR and my head was stuck in its jaws and no one was helping me. Seriously.

Fear. Absolute fear. How did I get myself into this situation?

Well, I signed up for it, a Level One improv class at the Tett Centre in Kingston.

I was a longtime fan of Whose Line is it Anyway so when I saw the ad for improv classes pop up on my Facebook feed I thought ‘Why not’?

I sent the payment, put all the dates on my calendar, told my wife I would be busy Tuesday nights, poured myself a tall glass of red wine and thought to myself “What have I done….?’

The class will probably be filled with quick-thinking Queen’s students… and me. I’m almost 62. I forget people’s names, I can’t think of the right word now and then, I never remember where I put my wallet and keys and the list goes on.

Now I’m going to be put in odd situations with people I don’t know, with no prep time, and have to make a 3-4 minute scene flow seamlessly by blurting what comes to mind first! “Don’t think” they tell you, the gold is what comes out first. Oh, and it helps if you get a few laughs along the way. No pressure at all.

It turns out there was no pressure.

I wasn’t the oldest in the class which for some reason made me feel good.

And there was laughter. Every class. We laughed with others and we laughed at ourselves.

Reader’s Digest had a section called Laughter is the Best Medicine. Turns out it’s true. Laughter is a wonderful thing. Studies around the world have shown laughter boosts immunity, lowers stress hormones, decreases pain, relaxes your muscles, and can help prevent heart disease. Those are just the physical benefits. Mentally, laughter eases anxiety, tension and stress, and can improve your mood. It checked a lot of boxes for me.

Improv was a great way for me to challenge myself, but more importantly, a great way to laugh at myself and at others sweating it out on stage!

For two hours a week I gave no thought to divisive politics, inflation, how to survive retirement, or the long list of social issues we hear about on our daily news feeds. I just laughed. I highly recommend it.

I hope that polar bear is doing okay.

Jon Begg

Jon Begg is a communications specialist, husband, father, grandfather, and fisherman who’s been telling jokes and laughing all his life.

Rainy day people

Girl walking on the beach in the rain

It feels like it’s been raining cats and dogs and elephants this spring. The grass and yellow dandelions in the yard are a foot high, the plants from the garden centre sit shivering in our driveway, and muddy shoes lay strewn across the front porch caked with mud. Everyone I talked to is fed up with the rain.

It begs the question, how does rain affect our happiness and mood?

Rain can make some people sad or depressed. We can’t (or won’t) get outside to do the things we enjoy which puts a damper on our mood. This is true and well-documented for people who are more prone to suffer from Seasonal Affective Disorder (SAD) in the winter months. Lack of sunlight decreases the production of serotonin, a neurotransmitter proven to help regulate anxiety, happiness, and mood.

But you may be surprised to learn rain can have a positive impact on our mental health and happiness and there are some of us who love the rain. They even have a name: pluviophiles. For these people, rain can be rejuvenating, calming, and restorative. Let’s dive into the science.

When it rains, negative ions are released. These are odourless, invisible molecules which are created in moving water. When it rains and water hits a hard surface, the drops break up and pick up a charge. If it is a negative charge, it can generate electrons that can be picked up by molecules in the air, such as oxygen and carbon dioxide, forming negative ions. Research on the effects of negative ions indicates they boost mood, relieve stress, and give us more energy.

Then there is the impact on our olfactory senses. The earthy scent after a rain has a name too. It’s called petrichor, from the Greek words petra, meaning “stone”, and ichor, meaning “the fluid that flows in the veins of the gods”. Petrichor includes a chemical called geosmin, which is made by bacteria in soil. Inhaling it can have a calming effect.

I personally love the sound of rain. On a rainy day, I’m quite happy to sit in my screen porch and listen to the steady drumming of the raindrops on our steel roof. Relaxation and meditation videos use the sound of rain and buildings include features such as artificial fountains and indoor waterfalls for their relaxing sounds and calming effects.

There are even benefits to the grey skies that come with rainy days. With less light, the body tends to produce more melatonin, a hormone that regulates sleep, helping you rest better. 

And yet we tend to be wet blankets when it comes to rain, hiding ourselves indoors until the stormy skies pass.

If you live on the West coast or in Great Britain, you make the best of the rain, dress for the weather and get on with your day.

I once spent six weeks in England and Scotland in November and December. It rained almost every day. That didn’t stop the intrepid Brits. The streets of London were bustling with shoppers, brollies in hand, and the parks were filled with young families with babies in strollers covered in plastic and little ones dressed in bright yellow and red raincoats, splashing in puddles.

Sure, there were days I was tired of the grey skies and panda-sized puddles on the slippery sidewalks, but I remember the wonderful feeling of coming in from the cold, and warming up with a hot cup of tea or enjoying a pint in a cozy pub with some friends.

This week’s #HappyAct is to become a pluviophile and get out for a walk in the rain. Time to go, I see the sun is starting to come out…

Related reading: Swimming in the rain (a poem)

Photo: Clare walking on the beach in the rain in South Carolina

The party you won’t see on the ballot we should all be voting for

elections canada vote sign

Tomorrow, Canadians will go to the polls in what could be one of the most historically significant elections of our generation.

Trump aside, I’ve been thinking of the key issues most Canadians are concerned about in 2025: the cost of living, affordable housing, mental health and health care, climate change, and the economy. I’ve been very fortunate to consider these issues from a new lens, thanks to a group of young PhD international students I’ve been working with as a proctor this past month at Queen’s University.

Two of the graduate students I worked with were from Ethiopia, one doing his PhD in rehabilitation research and the other in nursing. Another was from Syria, doing his PhD in nuclear engineering. They had all done their undergraduate and Masters degrees in different countries around the world and were extremely kind, bright, perceptive, and willing to share their thoughts and experiences of their time in Canada.

They all agreed Canada is a very beautiful, safe country and they particularly loved Kingston. They appreciated the hard work ethic of Canadians and the fact that we are a law abiding country. They did not like our winters!

Some of the things that surprised them is how expensive it is to live here, especially housing. (The one fellow told me he paid $900 a month for a two bedroom apartment in Germany where he did his Masters degree in a city the same size as Kingston. His rent here is $1,700. According to Studying in Germany.org, housing prices are 47% lower than in the US). They’ve also been surprised to see the number of homeless people and people with mental health and drug problems in Canada.

This led to a discussion on the shrinking middle class, a phenomenon that seems to be happening in all countries (my new friends said it was the case in Ethiopia and Egypt too).

However, the biggest culture shock and negative they’ve encountered is the individualistic aspect of Canadian society. We talked at length about child care, since my one new friend just had a baby and the other had two children and a wife here in Canada. They said at home in Ethiopia, child care is not an issue. If you need to work or go somewhere, there is someone—a relative, neighbour, or friend who will look after the children.

That led to discussions about seniors. Older people in their country are cared for and live with their extended families, unlike here in Canada where many seniors live alone or in nursing homes, and suffer from loneliness (see my blog post from a few weeks ago, “Battling the epidemic of loneliness”).

As we were discussing all of these issues, it occurred to me that if we simply went back to having multi-generational families living together, it would solve many of the problems in our society. There would be more available and affordable housing, and the cost of living would be offset by potentially multiple incomes in one household. People would be financially better off and happier, alleviating the strain on health care systems and improving people’s mental health.

If you study the famous “blue zones” in the world where people live longer, multigenerational living is part of their cultural fabric.

Where and when did we go wrong in North America?

In 2015, one of the best selling business books was a book called Weology: When Everybody Wins When We Becomes Before Me, by Peter Aceto, CEO of Tangerine bank. It was a book on the philosophy of leadership in business, but the concept of Weology is one I think we need to start embracing as a society to address these critical issues. Clearly what we’ve been doing up until now isn’t working.

A new party, let’s call it the Weology Party, committed to implementing policy that fosters a philosophy of taking greater care of each other and multi-generational living might just be the solution. From a tax perspective, this could take the form of tax deductions or income splitting for multi-generational households, not just spouses. There are currently tax breaks for people who have eligible dependents over the age of 18 and a tax credit if you are a caregiver for a spouse or senior, but we could do more. To foster this philosophy in our communities, the government could also offer tax breaks and incentives for volunteering.

Municipalities have started to make strides to make it easier for people to live together, allowing and promoting additional dwelling units on lots.

In business, the government could introduce policy to make it attractive for new start-ups to form as employee-owned cooperatives. There is a large corporation in Spain called Mondragon Cooperation that has 70,000 employees, annual sales of 11 billion euros and is highly profitable. They are committed to putting people before profits (for instance during COVID, instead of laying off employees, they reduced salaries across the board by 5%). The ratio of pay between employees and executives is just 6:1 (in Canada, the ratio is 210:1 for our highest paid CEOs and in the States, it’s even higher). This model is one way to distribute wealth more equitably in society, within the framework of a free market economy.

My new proctor friend who was a research fellow in rehabilitation was working with a professor who was researching the impact and effectiveness of formal versus informal supports for people with disabilities. Their theory is that informal supports are far more important in helping people with disabilities live full and rewarding lives. They are still in the research and data collection phase, but my guess is the data will show that informal supports, people supporting people, will be more important.

Which brings us back to election day. Make sure you vote. You won’t see the Weology party on the ballot this election, but perhaps some day we will. In the meantime, we need to all start thinking about what small changes we can make in our lives to move Canada towards a healthier (both financially and physically), happier, and connected society.

Findings from the 2025 World Happiness Report

man sharing a meal in Africa with others

The 2025 World Happiness Report was released on March 20, the International Day of Happiness. The first World Happiness Report was published in 2012 after Bhutan, a country that measures its success based on the happiness of its people urged the UN and national governments to “give more importance to happiness and well-being in determining how to achieve and measure social and economic development.”

Since then, the report has been measuring which countries in the world have the happiest citizens and exploring various themes related to global happiness including age, generation, gender, migration, sustainable development, benevolence, and the effects of the COVID-19 pandemic on global well-being.

As always, the results of this year’s report are fascinating (you can read the full report here.) The authors chose the theme “Caring and Sharing”, delving into how caring and sharing and specifically three benevolent acts, donating, volunteering and helping strangers can make people happier.

The Happiest Countries

Finland ranked #1 for the eighth year in a row while Canada ranked 18th. The US fell off the list of the top 20 happiest countries to #24. One troubling statistic is that in general, the western industrial countries are now less happy than they were between 2005 and 2010 with the US, Canada and Switzerland experiencing the biggest drops.

Here are the top 20 happiest countries in order:

Finland
Denmark
Iceland
Sweden
Netherlands
Costa Rica
Norway
Israel (if you’re wondering about Israel, it scored highest in several areas, including the quality of social connection amongst youth)
Luxembourg
Mexico
Australia
New Zealand
Switzerland
Belgium
Ireland
Lithuania
Austria
Canada
Slovenia
Czechia

Key findings

Beyond health and wealth, simple acts of caring and sharing can influence happiness, including sharing meals with others, having somebody to count on for social support, and household size.

  • While it’s well documented that people who live alone are unhappier, research shows that happiness rises with household sizes up to four people, but above that happiness declines.
  • We are too pessimistic about kindness in our communities, and this pessimism is contributing to our unhappiness. For example, when wallets were dropped in the street by researchers, the proportion of returned wallets was far higher than people expected.
  • One interesting piece of research and a positive from the global pandemic is we’ve seen a “benevolence” bump of 10% since COVID-19. The pandemic taught us to think and care for others more, and that benevolence has continued.
  • One disturbing trend is young people in North America and Western Europe now report the lowest well-being and happiness among all age groups. In 2023, 19% of young adults across the world reported having no one they could count on for social support, a 39% increase compared to 2006. In fact, the fall in the United States’ happiness ranking is largely due to the decline in well-being among Americans under 30.
  • When society is more benevolent, the people who benefit most are those who are least happy. As a result, happiness is more equally distributed in countries with higher levels of expected benevolence

So what does this year’s report tell us and what simple happy acts can we all do to promote caring and sharing?

  • Share meals together: people who eat frequently with others are happier
  • Be kind and don’t underestimate the kindness of others
  • Try not to live alone
  • Build social connections and don’t be afraid to reach out to people
  • Practice benevolent acts–do what you can to volunteer, donate or help a stranger (several African countries reported low scores for donating but scored very high for helping strangers which helped their happiness scores)

Finally remember that caring is “twice-blessed”: it blesses those who give and those who receive. Have a happy week.

Turn a frown upside down

smile and saying "a smile is the shortest distance between two people"

Several years ago, I was on a business trip with some colleagues. We’d had a long travel day and after checking in to our hotel around 8 pm, wandered down to the hotel bar for a late dinner. We sat for at least ten minutes without any service, so one of my co-workers got up and approached the waitress. He said she was quite surly when he talked to her, but she eventually came over with some menus.

I’ve always been fascinated by how a person’s actions can affect the actions of others, even more so since starting this blog, so I decided to embark on a little experiment. I wondered if I smiled broadly and was overly nice to our server, asking her questions about her day and thanking her every time she came to the table, whether by the end of our dinner, she would provide better service.

We ordered our drinks, and I kept smiling, laughing and making small talk when she brought us our meals. By the end of the evening, she still seemed stressed and unhappy, but was a bit more friendly and attentive.

There are many takeways from this night. The first is if someone is having a bad day, chances are it has nothing to do with you. Our waitress was probably on her feet for eight hours by the time our group strolled in. No doubt she was exhausted and wanting to go home. Who knows what she was dealing with at work or at home—a sick parent or child, mounting bills, an argument with her husband or friend. Since she never shared anything personal, we’ll never know.

The second is our actions did result in her being a bit nicer and attentive, so there was a positive correlation between our efforts to be nice and her actions.

The third takeaway is our group did get better service so it pays to be kind. As one of my old bosses used to say, “You can catch more flies with honey than vinegar”.

Everyone can have a bad day. It seems to me people have short fuses these days and are starting to lose their capacity to show empathy and understanding. Even if you can’t turn someone’s frown upside down, you can give them grace and compassion.