The Gorilla glue of an organization

kid with capeEmployee engagement continues to be at an all-time low globally. According to Gallup’s 2017 State of the Global Workplace report, 85% of employees are not engaged or actively disengaged at work. The economic consequences of this global “norm” are approximately $7 trillion in lost productivity a year.

I’ve shared my own views about declining employee engagement before. In Love in the Workplace, I said a pay cheque is what makes people show up for work every day, but what they do with their time depends on three key things: the degree to which the work they do aligns to their passions and strengths, the relationships they have at work, and what I called the “negative quotient” or “piss off” factor–the degree to which negative factors at work affect their ability to succeed.

I believe that more than ever, but I think there is a fourth key factor contributing to low employee engagement, and that is undervaluing a key segment of employees, the unsung heroes of every organization.

This group is highly knowledgeable and experienced but usually not as well known to senior leaders. They may not aspire to move up the corporate ladder, but prefer to fly under the radar and do their work without fanfare, quietly coming in every day and producing, solving problems, sharing their knowledge and helping team members out of jams. They are the glue that keeps the corporate machine running smoothly.

They also serve another incredibly indispensable purpose—they set the tone for the culture of a company.

I’m very lucky to work for a company that has these unsung heroes in spades, but we need to do a better job of recognizing them.

In my world of corporate and strategic communications, data, metrics, employee engagement numbers and strategic alignment, and yes, culture are buzzwords that rule the day. Some leaders believe the most valuable use of their time is crunching numbers and spreadsheets.

I take a contrarian view. I think I provide the greatest value by doing my part to develop and promote a positive and people-focused culture, by helping and recognizing the people who are the Gorilla glue of my organization.

So to the Mirandas, Randys, Sandras, Donnas, Karens, Lillians, Elaines, Amys, Kristas, Andreas, Garys, Jessicas and all the other unsung heroes I have the privilege working with every day, thank you.

This week’s #HappyAct is to recognize an unsung hero in your life or organization. Feel free to share your message to them below.

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Take the work happiness test

sign take the test

The average person spends 2,000 hours per year at work. Based on that staggering figure, it stands to reason that being happy at work is key to our overall happiness.

According to Harvard Business Review, there are three main things that contribute to happiness at work:

  1. Feeling like you are making a difference
  2. How hopeful you are about the future and the link between your work and your goals and aspirations
  3. Having positive work relationships

In Love in the Workplace, I shared the findings of one leadership expert, Mark Crowley who found a monumental shift in the drivers of happiness from time with family and hobbies to time at work. Crowley concluded “how satisfied workers feel in their jobs now determines their overall happiness with life. This monumental shift means that job fulfillment has become essential to people everywhere.”

HBR has a 24-question test you can take to measure your happiness at work. It gives you a summary report and tips on how to use your strengths and find happiness. It also shows your responses and happiness/satisfaction levels in comparison to other HBR readers who take the test.

I took it again this week. Like employee engagement scores, I find results for these kinds of tests can swing depending on your current state of mind. I scored Medium on Purpose and Hope and High on Friendship at Work. The test reinforced for me what I need to do to stay engaged at work and gave me helpful advice for making work a positive experience.

This week’s #HappyAct is to take the test to see how happy you are at work. How did you do? Leave a comment.

For more on happiness at work, read

How to be happier at work

Develop your emotional intelligence

Have a Happy Do Over Day

I watched a movie about time travel last week called About Time, a charming British indie film that was warm, thought-provoking, and witty.

In the movie, the father and son have a special gift: the ability to travel to places and times they have been before.

There is a critical scene in the movie, where the father tells the son the secret to happiness is to live each day twice: the first time normally with all the tensions and worries of every day life, and the second time doing the exact same things but noticing how sweet life is.

The film shows an ordinary day for the son. His morning is stressful, juggling making breakfast and lunches for his children, then fighting the morning commute downtown to his job as a lawyer, and endless meetings that seem pointless and bring little joy into his life.

The next scene is the son living the same day over. This time, he sees how beautiful his children are, and cherishes the precious moments with them over the breakfast table. On his morning commute, he looks out the window at the sunshine and marvels at the gift of another day. He sees the humour in the office shenanigans and celebrates success in court.

This week’s #HappyAct is to pretend we are time travellers. Choose an ordinary day this week, and relive it doing the exact same things you do every day, but this time, noticing how sweet life is. I’m going to try it and see what happens. Leave a comment and share your experience.

52 Walks in 52 Weeks

Author in front of her office ready to walkThis year, my New Year’s resolution is to take 52 walks in 52 weeks in 2018.

Let me explain.

I have many friends at work, but work is so busy, I often don’t have time to catch up with them. Occasionally, we meet for lunch, but this eats up our lunch hour and budget and adds unwanted pounds.

So here is my plan. Every week this year, I am going to invite one co-worker to walk with me for half an hour one day a week at lunch. It may be a good friend, someone I’ve met I want to get to know better, or maybe even a complete stranger.

My goals are to get in shape, save money, and stay connected with my co-workers and what’s happening in the company, which will benefit my job.

What’s your New Year’s resolution? Leave a comment. Don’t miss next week’s post on the secret to being successful at keeping resolutions.

Swimming in a fish bowl

Author and her husbandWe’re just two lost souls swimming in a fish bowl, year after year.”

-Wish You Were Here, Pink Floyd

This isn’t the blog post I was planning to write. I had planned to write a funny, light-hearted post about 25 years of marriage.

Yes, Dave and I are celebrating our twenty-fifth wedding anniversary this week. We’ve been two lost souls swimming in a fish bowl running over the same ground for 25 years and for the record, there’s no one I’d rather splash around with in the fish bowl of life.

But today, as I sat on the dock, my eyes filled with tears and I began crying.

Crying hopelessly for two dear friends who after decades of marriage had their happily ever afters stolen from them–one friend who lost her husband to brain cancer and another who had to put her husband this week in a home because of Alzheimers disease.

It’s just so unfair and incredibly sad.

But if there’s one thing 25 years of marriage has taught me, and the events of the last few weeks, it’s that there are no guarantees.

No guarantee people will grow old together.

No guarantee you will remain in love.

No guarantee that the phrase in sickness and in health will take on so much meaning.

No guarantee life won’t turn out the way you planned it.

To Dave, I simply say thank you for 25 wonderful years. I hope I never take you for granted, and whatever fate befalls us, I hope you will continue to be my faithful partner, swimming in circles, by my side.

And to Jack and Tom: I wish you were here.

Wag more, bark less

Bumper sticker that says wag more, bark lessYesterday was #NationalDogDay. There is much we can learn from our four-legged friends.

  • Love unconditionally
  • Nap often
  • Let the wind ruffle your ears
  • Live life with abandon
  • Play
  • Walk daily
  • Take time to stop and sniff the roses
  • Wag more, bark less

This week’s #HappyAct is to take a cue from man’s best friend. Let’s all wag more, bark less.

Have an unbirthday party

group picture of cottagers
Love the look on Clare’s face in this photo!

When our kids were young, we had a wonderful neighbour named Mark Berry.

Mark was in his 60’s and lived on his own on our lake. His family was in Toronto, so he adopted us and we adopted him. Our dogs became best friends and we’d often have Mark over for a beer or dinner.

Every time Mark came for dinner, he’d bring us presents, claiming it was an “unbirthday party”.

There’d be huge stuffed animals for the girls, something for the kitchen or a bottle of wine for me, and usually something fish-related for Dave. These were some of our favourite nights.

Last weekend, it was our turn to pay it forward and hold an unbirthday party for a group of friends we’ve been getting together with for almost 20 years.

Girls wearing wine drinking team tshirts and socks
Our official wine drinking team–the socks say “if you can read this, bring me a glass of wine”

We brought wine drinking team t-shirts and socks for the girls, water bottles for the kids, funny beer koozies for the boys and a few other gifts for the real birthday boy who happened to be celebrating that weekend. I think everyone appreciated their gifts.

The best gift is having this wonderful group of friends who we’ve shared so many memories with in our lives.

This week’s #HappyAct is to plan an unbirthday party for a special group of people. May it bring many happy memories and returns.

 

 

Man with birthday hat and glasses
The real birthday boy